I always have and always will be interested in Customer service. I find it rather fascinating that everyone complains about poor services wherever they go to, even the customer service agents complain too. Makes you wonder who gives and receives these services? And if we all crave excellent customer service, why do we find it so hard to give.
It feels easy to blame the waitress for being rude while she serves you coffee, while you just walked out on a paying client in your banking hall where you work!
We all expect good services, but maybe we should stop and think for one short second if we treat people in our everyday life the way we would like to be treated...bet most of you if honest will say No.
So, lets see how we can work on treating people with courtesy, say thank you and please when appropriate, maintain eye contact, listen and be as observant and helpful as you can be.
This blog is an intervention!
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